Information we collect
We gather only the details required to process your assignment and provide seamless support. This includes your name, email address, contact number, assignment specifications, billing information, and communication history.
Every field on our order forms serves a service-related purpose—nothing more.
How we use your information
Your data allows us to:
- Process payments securely and verify transactions.
- Match you with the most qualified CIPD consultant for your brief.
- Send order updates, draft notifications, and deadline reminders.
- Improve quality assurance and training for our support team.
Data sharing and retention
We never sell client information. Data is shared only with trusted providers—such as payment processors or messaging platforms—when necessary to deliver the service. We retain records while your account remains active or as required by regulation.
Your rights & choices
You may request a copy of your data, ask for corrections, or ask us to delete personal information (subject to legal and contractual obligations). Contact support@academicpro.com to initiate any request.
Security measures
We use SSL encryption, strict access controls, and data minimisation practices. Only authorised staff operating under confidentiality agreements can view your information.
Policy updates
We may revise this policy as our operations or legislation evolve. Significant updates will be communicated via dashboard notifications or email.
Questions? Reach out at support@academicpro.com and we'll respond promptly.